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If your order includes oversized items like Cross Country Poles or you want to ship to AK or HI enter code FREE at checkout for free shipping on orders $199 and up.
If your order doesn't include oversized items enter code SHIPFREE in the discount code box at checkout to receive free shipping on orders of $150 and up.
The Free shipping code will not apply if other discount codes are used.

Please allow 3 to 5 business days for order processing.
The transit time for your order is based on your location and will be calculated at checkout. For example if UPS shows 3 business days for your location at checkout, you should receive your order within 6-8 business days.
Business days are Monday through Friday with the exception of federal holidays.

Please visit our contact page. Here you can send an email and get information on other ways to contact us.

LEKI USA is open Monday through Friday 8:30 am through 5:00 pm EST.
LEKI USA is closed for the following Holidays: January 1st, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas (24th and 25th).

If you are looking for a sponsorship or donation please fill out the sponsorship application.
Please submit any other general inquiry via our contact page.

All of our poles are sold as pairs, our canes (Wanderfreund Makalu and High 5, Legend Series, Super Micro) are sold as singles. Most of our accessories such as baskets, straps, tips and gate guards are also sold as pairs. Bags and belts however are sold as single items. The individual product page will entail whether it is a pair or single item.

Please apply for sponsorship via our sponsorship page. Fill out all relevant information to the best of your ability to be considered for sponsorship.

Yes, please submit your photos via the warranty form.

Please submit a warranty request here.

Please submit a warranty request here.

Bent sections are not covered by warranty. Minor bends can often be re-straightened in a vise. Remove the section you'd like to restraighten. You can "cushion" the aluminum using rubber, wood, even a household sponge, etc. to prevent any scraping. For more severe bends replacement sections are available for a lot of pole models.

Please visit our warranty claim page. Here you can request a Return Authorization (RA).

Due to our multiple folding technologies, please choose the correct folding system tutorial video for your pole:

• Push Button
• CLD
• ELD

LEKI USA located in Buffalo, NY is the Sales, Marketing and Distribution office for the United States of America. We are not allowed to accept any ideas for product modification or new products as our design is done solely by our parent company located in Kirchheim, Germany. Please contact LEKI Germany.

You can purchase our products from your local LEKI Dealer. If the store does not have the item you are looking for in stock they can always special order it for you. You can also purchase our product from our website.

Please visit your local LEKI Dealer. Our dealers are very knowledgeable and will find the best pole for you based on your activity, height, weight and gender. Alternatively, please call our customer service line at (800) 255-9982 ext. 1 where our customer service agents are happy to help you.

These two types of poles may look similar, but there are significant differences in design, which allow them to serve different functions.

Trekking

• Poles have 3 sections
• Poles are used in front of the body in order to absorb stress to the joints
• The poles are planted out in front, using the muscles of the arms and shoulders
• The poles are used for balance and stability and to take pressure off the knees on steeper slopes
• The user lightly holds onto the poles with the aid of an adjustable strap
• The hands can move freely in the straps and are not attached to the poles
• Carbide Flextips are concave in order to connect evenly with the walking surface; especially rock and ice
• Rubber Tips over the Carbide Flextips may be used indoors or on pavement however they are not advised on rock or ice

Nordic Walking

• Poles are usually 2 sections although three sectioned and one-piece fixed length are also available
• Poles are lighter and their tips are meant to be engaged to the sides and behind the body while walking
• LEKI Nordic Walking poles are used for pushing off the ground to engage the whole body
• Follow-through is important
• The natural gait of arm/leg motion is intuitive
• Not meant to support weight but to evenly distribute stress and movement, and engage the walking surface
• Nordic Walking poles are not gripped as tightly as trekking poles are, but rather held loosely
• The hands are connected to the poles with straps that click-in securely and have a releasable Trigger feature
• The Rubber Tips are angled to assist with push off and maximum movement
• Poles can be used without the tips on soft or irregular surfaces

• If your pole sections extend to 140cm or 145cm, then you'll need the 18mm Standard Expanders for the middle section and 16mm Standard Expanders for the lower section. If your pole sections extend to 125cm, 130cm or 135cm, then you'll need 16mm Standard Expanders for the middle section and 14mm for the lower section. Additionally, our expanders are color coded based on size, so if you have a broken green expander then the green option on our website is correct and will fit your pole.
• Reddish-Orange Expanders are our Standard Expander and can be purchased here.

We make a traditional style buckle strap that works with the Trigger S/3D system, this can be purchased here.

Due to different styles and materials, please see our accessories page and choose which Trigger S/3D strap is correct for your pole

Yes, Trigger S and Trigger 3D poles, straps and gloves are all interchangeable.

No Trigger S/3D and the Shark system are not compatible. Trigger S/3D straps and gloves will NOT fit on poles with a Shark grip.

Baskets prevent the poles from sinking into soft surfaces such as mud or snow and also help protect the lower pole shaft. On hard ground small baskets like the Micro basket or the trekking baskets do the trick, for softer ground bigger baskets like the Snowflake or Big Mountain baskets are better suited. Please note that trekking poles with DSS tips always need to be used with baskets attached!

Please see this tutorial video on how to tighten the SpeedLock system.

• If you have DSS tips you can purchase replacements here.
• Please watch this YouTube video for instructions on how to replace DSS Tips.
• If your poles have the Universal Flextips you can purchase them here.
• If your poles have aluminum sections, the tips are press fitted on.
• If the section with the tip attached is a carbon section, please watch this video for instructions on how to replace glued on tips on carbon shafts.

You can replace the baskets of most poles. Please refer to this tutorial video for basket replacement.
Poles with trail running or speed tips (Trail Running poles and some of the Cross Trail poles come with these tips) do not have the threading to accommodate different baskets. Worldcup GS poles, also come with a specific downhill basket which cannot be exchanged for a regular race, alpine or big mountain basket.

Please see your poles product page or contact support to find out which basket your pole came with. Almost all LEKI poles have been designed to work with any style LEKI basket, so you can change styles to another basket if needed. Poles with trail running or speed tips (Trail Running poles and some of the Cross Trail poles come with these tips) do not have the threading to accommodate different baskets. Worldcup GS poles, also come with a specific downhill basket which cannot be exchanged for a regular race, alpine or big mountain basket.

Please see your poles product page or contact support to find out which basket your pole came with. Almost all LEKI poles have been designed to work with any style LEKI basket, so you can change styles to another basket if needed. Poles with trail running or speed tips (Trail Running poles and some of the Cross Trail poles come with these tips) do not have the threading to accommodate different baskets. Worldcup GS poles, also come with a specific downhill basket which cannot be exchanged for a regular race, alpine or big mountain basket.

Bent sections are not covered by warranty. Minor bends can often be re-straightened in a vise. Remove the section you'd like to restraighten. You can "cushion" the aluminum using rubber, wood, even a household sponge, etc. to prevent any scraping. For more severe bends replacement sections are available for a lot of pole models.

Please watch this video to check the SuperLock functionality.

If still having issues, please purchase new expanders as yours might be worn. You can purchase them here for SLS Expanders and here for standard expanders.

Please purchase new expanders here for SLS Expanders and here for standard expanders.